Privacy We do not sell our customer information to anyone. Customer information is used for internal information only. We do not do any email campaining at this time.
Returns We have Lifetime guarantee on Rosaries and Chaplets. Even if you damage it, we will repair it at no labor charge to you, only charging for missing parts and return shipping.
Return Policy Customer satisfaction is our goal. All phone calls or emails will be answered promptly. Our local store hours are 10:00 am to 4:30 pm EST M-F and Saturday 10:30- 3:00pm.
Defective Merchandise We will gladly replace any defective item for you. We will also reimburse your return shipping fees at US Post Office rates. Please use the US Post Office Media Mail Rate for books, the US Post Office First Class Mail Rate for jewelry, rosaries and smaller items, and US Post Office Parcel Post Mail Rate for weightier religious items. If the wrong item was shipped to you we will pay for the return shipping.
Any broken chaplet, rosary, or rosary bracelet will be repaired/replaced at no extra charge besides missing parts.
Non-Defective Merchandise If for any reason you are not satisfied with your product, we will refund the purchase price for that item.
Wholesale info We offer trade discount to churches and giftstores. We offer this on our own rosaries and chaplets with $50 minimum purchase. Remember these are items handmade, allow 7 to 14 days for your large order to be made before it ships. Please contact Lorraine with orders or more info.